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At www.nutristore.ae, we understand the importance of maintaining a healthy lifestyle with the right nutrition, vitamins, supplements, and activewear. We know that life can be busy—balancing work, family, and personal time. That's why we aim to make your shopping experience as convenient and hassle-free as possible, ensuring you can easily access the products you need, no matter how hectic your schedule.

Our efficient delivery services are designed to accommodate your needs. Whether you're dealing with weather disruptions, transportation challenges, or simply don't have the time to pick up your order, we are here to bring your essentials straight to you.

Tax Information

As per government regulations, all orders placed from January 1, 2018, onward are subject to a 5% VAT (Value Added Tax). This tax is already included in the product prices, so no additional fees are required at checkout or upon delivery.

Order Limitations

• The maximum order value is AED 5000 per order.

Available Shipping Methods

1. Express Shipping (Same Day)

   • Eligibility: Orders placed between 12:00 AM and 11:00 AM qualify for same-day delivery.

   • Delivery Time: Orders will arrive by the evening, so ensure you're available at your delivery address.

   • Cost:

     • Free shipping for orders over AED 50.

     • A AED 10 shipping fee applies to orders under AED 50.

     • An additional AED 15 charge for express shipping.

2. Standard Shipping (Next Day)

   • Eligibility: Orders will be delivered by the next business day.

   • Cost:

     • Free shipping for orders over AED 50.

     • A AED 10 shipping fee applies to orders under AED 50.

3. Remote Area Shipping (2-4 Business Days)

   • Delivery Time: Orders will arrive within 2-4 business days for remote locations.

   • Cost:

     • Free shipping for orders over AED 50.

     • A AED 10 shipping fee applies to orders under AED 50.

     • An additional AED 30 fee applies for deliveries to remote areas.

Convenient Payment Methods

• Credit/Debit Cards

• Apple Pay

• Google Pay

• Tabby or Tamara (Buy Now, Pay Later)

• Cash on Delivery (A service fee of AED 10 applies)

Need Help?

If you have any questions or need assistance, our friendly and knowledgeable customer service team is here to support you. Visit our Customer Service page for help with any inquiries.

Thank You for Choosing ww.nutristore.ae

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING NUTRISTORE.AE. BY ACCESSING OR USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Introduction

These Terms and Conditions apply to Nutristore.ae, and its subsidiaries, divisions, and affiliates (collectively referred to as "Nutristore.ae"). These terms govern the use of the website and any other related online platforms.

By accessing or using Nutristore.ae, you confirm that you understand and agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using this website.

Nutristore.ae reserves the right to modify, update, or remove portions of these Terms and Conditions at our discretion. Any changes will be effective immediately upon posting on Nutristore.ae, and it is your responsibility to review these terms regularly. Continued use of the site after changes are posted constitutes your acceptance of those changes.

Privacy

To understand how we collect, use, and disclose your personal information, please review our Privacy Policy, which outlines our practices.

Registration, Accounts, and Passwords

Certain features or services on Nutristore.ae may require you to register an account or subscribe. If you choose to register, you agree to provide accurate and current information and to keep it updated. You are responsible for maintaining the confidentiality of your account details, including passwords, and for all activities that occur under your account. If you believe your account has been compromised, please contact us immediately. Nutristore.ae is not liable for any loss or damage resulting from your failure to keep your account information secure.

Order Acceptance

Nutristore.ae reserves the right to cancel or refuse any order at its discretion. You will not be charged until your payment is processed, your order details are verified, and it is shipped. Orders may be canceled for various reasons, such as:

• Stock limitations

• Incorrect product or pricing details

• Issues identified by our fraud prevention systems

If your order is canceled after payment is processed, a full refund will be issued.

Pricing and Content Information

Although we strive to provide accurate pricing, errors may occur. Nutristore.ae cannot confirm prices until your order is processed. In the event of a pricing error, we reserve the right to:

• Cancel or refuse orders at our discretion

• Contact you for instructions or notify you of order cancellation

We regularly review and adjust our prices to offer competitive value to our customers.

Trademarks and Copyrights

All trademarks, logos, and designs on Nutristore.ae, including those related to our products and brands, are the property of Nutristore.ae or their respective owners. Unauthorized use of these trademarks is prohibited.

Content on Nutristore.ae, including text, images, software, and multimedia, is protected by copyright and other intellectual property laws. Nutristore.ae owns the copyright for its original content and the selection and arrangement of material on the site.

User Conduct

By using Nutristore.ae, you agree to comply with all applicable laws and these Terms and Conditions. You agree not to engage in activities that:

• Violate any laws or regulations

• Defame, harass, or threaten others

• Post inappropriate, offensive, or unlawful content

• Distribute harmful software, including viruses or malware

We may investigate violations and cooperate with law enforcement authorities if necessary.

Responsibility for Minors

If you authorize a minor to use Nutristore.ae, you are fully responsible for their actions on the site, including controlling their access to certain content and services. You also acknowledge that some materials on Nutristore.ae may not be suitable for minors.

Disclaimer

Nutristore.ae is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the site will be uninterrupted, secure, or error-free. We disclaim any implied warranties, including fitness for a particular purpose or non-infringement. Nutristore.ae does not guarantee that the content or services will meet your needs or expectations.

Professional Information Disclaimer

Any professional information provided on Nutristore.ae is for educational and informational purposes only and should not be considered as professional advice. Use of such information does not substitute for consultations with qualified professionals. We make no representations about the accuracy or timeliness of such information, and we are not liable for any reliance on it.

Monitoring

Nutristore.ae has no obligation to monitor user activity, but we reserve the right to do so. We may disclose information as needed to comply with legal requirements, protect the site, or safeguard users, in accordance with our Privacy Policy.

Content Linked to Nutristore.ae

Nutristore.ae may include links to third-party websites, which are provided for your convenience. We do not endorse or control these external sites and are not responsible for their content. If you choose to visit any linked site, you do so at your own risk.

Dealing with Third Parties

Your dealings with third-party vendors, merchants, or advertisers found on or through Nutristore.ae are solely between you and those third parties. Nutristore.ae is not responsible for any transactions, disputes, or damages arising from such dealings.

Indemnification

You agree to indemnify and hold harmless Nutristore.ae, its affiliates, licensors, and employees from any claims, damages, or expenses arising from your breach of these Terms and Conditions or your use of the site.

Limitation of Liability

Nutristore.ae, its affiliates, and licensors are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use or inability to use the site, including any loss of data or unauthorized access to your information.

Governing Law / Jurisdiction

These Terms and Conditions are governed by the laws of the Emirate of Dubai, UAE. By using this site, you submit to the jurisdiction of the courts of Dubai.

Arbitration and Actions

Any disputes related to these Terms and Conditions will be resolved through binding arbitration in Dubai, UAE. Arbitration will be conducted in English, in accordance with the Dubai Commercial Conciliation and Arbitration Rules.

Termination

Nutristore.ae may suspend or terminate your access to the site at its sole discretion, without prior notice, for any reason, including violations of these Terms and Conditions. Nutristore.ae is not liable for any damages resulting from such actions.

Submission of Ideas and Suggestions

If you submit ideas or suggestions to Nutristore.ae, you acknowledge that they are not subject to any confidentiality obligation, and you waive any rights to compensation. Nutristore.ae is free to use or modify these ideas as it sees fit, without obtaining your permission.

General Provisions

These Terms and Conditions constitute the entire agreement between you and Nutristore.ae. If any part of these terms is found to be unenforceable, the remainder will continue to apply. This agreement is personal to you and may not be assigned to anyone else. The failure to enforce any part of these Terms does not waive our right to do so in the future.